Website & App Terms of Use Agreement Drafting
Protect your web platform, SaaS software, and mobile application from legal liability. SNB Consultancy drafts custom Terms of Use, Terms of Service (ToS), and Acceptable Use Policies compliant with the Information Technology Act, 2000 and Indian Consumer Protection E-Commerce Rules.
A Terms of Use Agreement (also known as Terms of Service or Terms and Conditions) forms a legally binding contract between your digital platform and every user who visits your site, downloads your app, or subscribes to your software. Without enforceable terms, your business faces exposure to user misuse, copyright theft, class-action claims, and payment chargebacks.
Our Terms of Use Services Include:
- Custom Terms of Service drafting for SaaS, e-commerce stores, marketplaces, & mobile apps
- Acceptable Use Policy (AUP) defining prohibited user behaviors, scraping rules, & account termination
- Limitation of liability & warranty disclaimers under Section 79 of the Information Technology Act
- Payment terms, subscription auto-renewals, refund policies, & chargeback protection
- Jurisdiction, governing law (Indian Arbitration & Conciliation Act), & dispute resolution clauses
Essential Clauses in Web & App Terms of Use
A robust Terms of Use document drafted by SNB Consultancy contains enforceable protective provisions tailored to your business model:
Key Terms of Use Provisions
| Clause Category | Legal Purpose & User Restriction | Statutory Protection Unlocked |
|---|---|---|
| User Eligibility & Account Security | Restricts usage to adults (18+), mandates credential confidentiality, & bans unauthorized account sharing. | Prevents minor contract invalidity under Indian Contract Act, 1872. |
| Intellectual Property Ownership | Retains 100% platform ownership of logos, code, UI, & content; grants users limited non-exclusive license. | Protects against reverse-engineering & IP infringement under Copyright Act. |
| Limitation of Liability & Disclaimers | Caps company monetary liability to fees paid in last 12 months & disclaims indirect/consequential damages. | Shields company from catastrophic third-party damages & uptime lawsuits. |
| Intermediary Safe Harbor Notice | Provides Grievance Officer contact info & takedown procedure for user-generated content under Sec 79 IT Act. | Grants legal immunity against user-posted defamatory or infringing content. |
Documents Required for Drafting
- Website / App Features List: Details of user interactions, user-generated content, and payment gateways.
- Business & Grievance Officer Details: Legal entity name, registered office address, email, and designated Grievance Officer name.
- Cancellation & Refund Policy: Pricing model, trial terms, and refund eligibility rules.
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ViewDraft Your Enforceable Terms of Use
Partner with SNB Consultancy for website terms of service, user dispute resolution drafting, and IP protection clauses.
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